Shipping policy

Thank you for shopping with CALVYN GARMENTS LTD. As a professional supplier of consumer electronic products, we adhere to strict order processing and logistics management standards. We are fully dedicated to delivering all electronic goods with precise order matching, anti-collision and shockproof packaging protection, and efficient distribution services, ensuring every product arrives intact, fully functional and within a reasonable delivery period.

1. Order Processing Time

All confirmed consumer electronics orders will be processed, inspected and securely packaged within 1-3 business days (excluding weekends and statutory holidays) upon receiving valid order confirmation. During peak shopping seasons and promotional events with massive order inflows, standard processing schedules may be extended. We will promptly notify customers of any notable or prolonged shipping delays.

2. Shipping Rates and Delivery Estimates

Logistics fees for all electronic product orders are calculated dynamically based on product type, weight and shipping destination, with all specific charges clearly displayed on the checkout page before payment completion, ensuring full cost transparency for every transaction.
Estimated delivery times: Standard Shipping: 7-12 business days
All quoted delivery durations serve only as reference estimates and are not guaranteed arrival times. Actual parcel delivery progress may be affected by courier service delays, customs clearance progress, severe weather conditions, global logistical restrictions and regional public holiday arrangements.

3. Shipment Confirmation and Order Tracking

Once your consumer electronics order is officially dispatched from our warehouse, you will receive an automated shipment confirmation email containing exclusive parcel tracking information and logistics inquiry guidelines.
Tracking data and real-time delivery status updates will typically be activated and available for customer self-check within 24-48 hours after the shipping carrier completes parcel collection and system synchronization.

4. Incorrect Address Liability Disclaimer

Customers are solely responsible for submitting accurate, detailed and complete shipping address information during checkout. CALVYN GARMENTS LTD shall not be held accountable for misdelivered, lost or returned parcels resulting from incorrect or incomplete recipient addresses provided by customers. Any packages returned due to address errors will be subject to additional reshipping fees borne entirely by the buyer.

5. Lost or Damaged Packages Handling Rules

For parcels lost during cross-border transit, customers are required to submit a support request and contact our team within 7 days of the scheduled delivery date to initiate a logistics investigation. For electronic products arriving with physical damage, functional faults or broken packaging due to transit issues, please provide clear photos of defective items and outer packaging within 48 hours after delivery. Our team will review the case professionally and resolve the issue in the fastest manner possible.

6. Electronic Product Usage Liability Exclusion

Each consumer electronic device is equipped with official user manuals and usage guidelines for standard operation, maintenance and storage. All electronic products must be used and maintained in compliance with the provided instructions. CALVYN GARMENTS LTD assumes no liability for device malfunctions, component damage or product failure caused by improper operation, unauthorized disassembly, incorrect power usage or customer misuse.

7. International Shipping and Customs Notice

Cross-border shipments of consumer electronics may incur destination-country-specific import duties, customs taxes and clearance fees in accordance with local regulatory policies. All additional customs-related charges are the sole responsibility of customers and are not included in product prices or standard shipping expenses.

8. Official Contact Information

If you have any questions, suggestions or disputes regarding this Shipping Policy and your order logistics status, please feel free to contact our professional customer service team via the official channels below:
Trade Name: CALVYN GARMENTS LTD
Phone Number: +44 7481134204
Email: support@worthora.shop
Physical Address: 16 Westlands, Bellingham, Hexham, United Kingdom, NE48 2DW